Phone numbers for Orlando's mayor, six city commissioners, the clerk, police non-emergency, code enforcement, trash, permits and OUC. City Hall: 407-246-2121.
Last checked Oct. 9, 2026. Names and numbers come from the City of Orlando’s Mayor and City Council page and department pages on orlando.gov.
Orlando City Hall is at 400 S. Orange Ave., downtown, and its main number is 407-246-2121. The city has a mayor elected citywide and six city commissioners elected by district, all for four-year terms; together they form the Orlando City Council. For an emergency, always call 911.
Who to call
- City Hall main line: 407-246-2121
- Police, non-emergency: 321-235-5300
- Trash, recycling, bulk pickup: Solid Waste, 407-246-2314
- Code violations: Code Enforcement, 407-246-2686
- Power or water out: OUC, 407-423-9018, 24 hours
Mayor and City Council
| Office | Name | Phone | |
|---|---|---|---|
| Mayor | Buddy Dyer | 407-246-2221 | buddy.dyer@orlando.gov |
| District 1 | Tom Keen | 407-246-2001 | tom.keen@orlando.gov |
| District 2 | Tony Ortiz | 407-246-2002 | tony.ortiz@orlando.gov |
| District 3 | Roger Chapin | 407-246-2003 | roger.chapin@orlando.gov |
| District 4 | Patty Sheehan | 407-246-2004 | patty.sheehan@orlando.gov |
| District 5 | Shan Rose | 407-246-2005 | district5@orlando.gov |
| District 6 | Bakari F. Burns | 407-246-2006 | bakari.burns@orlando.gov |
Buddy Dyer has been mayor since 2003. Tom Keen was elected in 2025 to represent District 1; Patty Sheehan was first elected in 2000. Not sure which district you live in? The city’s service area and address lookup and the Orlando Information Locator show it for any address.
Council meetings are held at 2 p.m. on scheduled Mondays in Council Chambers on City Hall’s second floor; the next is Monday, Oct. 12. To speak on an item, submit a written request to the City Clerk’s Office. Agendas are on the city’s agendas and minutes page.
Running the city
| Office | Who | Phone |
|---|---|---|
| Chief Administrative Officer | F.J. Flynn | 407-246-2113 |
| City Clerk | Stephanie Herdocia | 407-246-2251 |
| City Attorney | Mayanne Downs | 407-246-2295 |
The City Clerk keeps the city’s records, posts meeting notices and handles public records requests; email cityclerk@orlando.gov. The City Attorney’s office represents the city and does not give legal advice to residents. The Chief Administrative Officer’s office oversees the city’s operating departments, the city says.
City services
| Service | Office | Phone |
|---|---|---|
| Trash, recycling, yard waste, bulk items | Solid Waste Division | 407-246-2314 |
| Building permits | Permitting Services | 407-246-2271 |
| Inspections (automated line) | Permitting Services | 407-246-4444 |
| Zoning and planning | City Planning Division | 407-246-2269 |
| Code violations, overgrown lots | Code Enforcement | 407-246-2686 |
| Streets, signals, potholes | Transportation | 407-246-2281 |
| Sewer, stormwater, engineering | Public Works | 407-246-2080 |
| Parks and park problems | Parks Division | 407-246-2283 |
| Police headquarters business line | Orlando Police Department | 407-246-2401 |
| Fire Department (non-emergency) | Orlando Fire Department | 407-246-3473 |
Most of these can also be reported online through the city’s Report a Problem page, from potholes and broken streetlights to missed trash pickups and flooding.
Utilities
The Orlando Utilities Commission (OUC) provides electric and water service in much of Orlando. Report outages and water main breaks 24 hours a day at 407-423-9018, by texting OUT to 69682, or through the OUC outage map. City trash service is billed on the OUC bill. Some parts of the city are served by another electric utility; our power outages guide explains who serves where.
Animal control
Animal control in Orlando is handled by Orange County Animal Services, which the city’s animal services link points to. Its Pet Rescue and Adoption Center is at 2769 Conroy Road, phone 407-836-3111, and its site is ocnetpets.com.
Outside city limits?
Many addresses with an Orlando mailing address are in unincorporated Orange County, where the county provides these services and the Orange County Sheriff’s Office (non-emergency 407-836-4357) handles police calls. Check your address with the city’s service area lookup.
What this means for you
- Save 321-235-5300 for police calls that are not emergencies.
- Your district commissioner is the person to call about a neighborhood issue the departments have not fixed.
- New to town? Our moving guide has the start-service links.
Frequently asked questions
What is the main phone number for Orlando City Hall?
407-246-2121. City Hall is at 400 S. Orange Ave., Orlando, FL 32801.
Who is the mayor of Orlando?
Buddy Dyer, mayor since 2003. His office number is 407-246-2221.
How do I find my Orlando city commissioner?
Orlando has six commissioners elected by district. Check your district with the city’s address lookup, then call the district office: 407-246-2001 for District 1 through 407-246-2006 for District 6.
What is the Orlando police non-emergency number?
321-235-5300, the Orlando Police Department’s communications center. Call 911 for emergencies.
How do I report a code violation in Orlando?
Call Code Enforcement at 407-246-2686 or report it online through the city’s Report a Problem page.
Have your say